Dear Payroll Managers & Timekeepers,
During the Kronos outage, the source data for paychecks for hourly employees is subject to human error. Typos can occur, dragging down a field to populate a series can change values, hours (such as holiday) can be forgotten, or manual overtime calculations may be inaccurate. It is important for hourly employees to perform a timely review of their paychecks during this period of manual processing.
Please ask your hourly employees (both biweekly and monthly-hourly) to review and reconcile their paychecks and escalate any discrepancies to you for resolution. If corrections can wait for the next on-cycle processing window, submit a Kronos Timekeeping ticket for a Historical Correction. If corrections cannot wait, submit an Off-Cycle Payment Request ticket with BFS.
The impacted check dates so far are:
- Biweekly: 12/22/2021** and 1/5/2022
- Monthly-hourly: 1/3/2022
**Note for check date 12/22/2021: For this pay period (11/28/2021 - 12/11/2021), employees should only report discrepancies in the pay received for core hours or overtime hours. Do not report leave hours for this pay period yet; swapping regular hours for leave hours will happen later. Leave taken was not uploaded for this pay period except for employees on a FMLA or PFCB leave managed through HR Leave Administration. Once Kronos is available, we will ask departments to report leave taken during this pay period (11/28/2021 - 12/11/2021). Kronos already had data entered in this timeframe and we will start with that data to save departments some effort.
If you have questions, please submit a ticket via ithelp.ucsb.edu.
Thank you for your patience while we work through this challenge. We appreciate your assistance and effort.